Virginia Department of Business AssistanceOur Business is Your Success

Welcome Future Entrpreneurs!
About the VDBA Step One: Getting Started Step Two: Operating a BusinessStep Three: Business Plan
Who is my customer?

1) Geographic Area (size)

Distance to my business that customers will travel or size of the area my business will service

1-5 miles Statewide
6-10 miles Nationwide
11-25 miles International
26-50 miles  

2) Customer's need for my product or service

My average customer will purchase my product or service:

Only onceWeekly Monthly Every 3 months
Every 6 months Other:________________

3) Day and Time of Purchase

My average customer will purchase my product or service:

Various days and times
Mostly weekends
Mostly during the week
On certain holidays: ______________________
During particular seasons:__________________
At particular times of day:__________________

4) Purpose of purchase:

My average customer will purchase my product or service mainly for:

Personal use
Home use
Business use
For children
For another family member
As a gift
Other

5) Description of my average customer

a) Age Range

0-5 years-old 26-35 years-old
6-10 years-old 36-50 years-old
11-15 years-old 51-65 years-old
16-20 years-old 66 and older
21-25 years-old

b) Sex

Male Female Either

c) Occupation

Not relevant
Service Industry (Restaurants, Hotels, etc.)
Office Worker
Professional (Lawyer, Doctor, Accountant)
Instructor
Health care
Retired
Other: __________________________

d) Ethnicity of average customer (if relevant):___________________

e) Income

Not relevant
$15,000-25,000/year
$26,000-40,000/year
$41-000-$60,000/year
$61,000-$80,000/year
$81,000-$100,000/year
Greater than $100,000/year

f) Education

Not relevant
Some high school
High school graduate
Some college
College graduate
Advanced degree

g) Family Status

Single Couple (no kids) Couple (kids at home)
Couple (grown kids) Single (grown kids) Not important


The Facts About my Customers:

According to the above information, my average customer will be from ____ to ____ years-old.
My customers will be Male, Female, Either (circle one).
Typical occupations of my customers include: _____________________________________
________________________________________________________________________.
My typical customer's ethnic background (if relevant) is:_____________________________.
My customers average income range is from $____________ to $____________ per year.
My typical customer has the following education: __________________________________.
My average customer has the following family status:_______________________________.

There are approximately ___________ of my typical customers within my market area.
There are approximately ___________ competitors within my market area.
My average customer will purchase my product or service:__________________ (how often).
My customers will purchase my product or service mainly on _________________________
____________________________________ (list season, day of week, time of day, etc.)
The purpose of my customer's purchase will be: __________________________________.


Congratulations. Once you have completed this form, you should know a lot about your customer!


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